There are still people - not as many now - calling and saying, 'Well I've been reporting this for two years. We weren't in existence two years ago. We didn't have all those officers. Those phone calls are slowing down.
Citations are important and citations have their place, especially when people don't want to clean up their property. The officers have no problem writing citations but ... you have to be careful not to take a snapshot two-second look at a property.